Shipping and Delivery Policy

Effective Date: July 2026

At LÉPNI, every garment is thoughtfully handcrafted using authentic Sambalpuri handloom fabrics. As each order is carefully inspected and packed, we appreciate your patience while we prepare your purchase for its journey.

Shipping Destinations

We currently ship to India, United Arab Emirates (UAE), United States, Canada, and the United Kingdom. Additional countries will be added as we expand globally.

Order Processing

Orders are processed within 2–4 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
Processing may take slightly longer during launches, festive seasons, or promotional events.
Tracking details are emailed once your order has been dispatched.

Estimated Delivery Times

Destination	Estimated Delivery
India	2–5 Business Days
UAE	4–8 Business Days
United States	5–10 Business Days
Canada	6–12 Business Days
United Kingdom	5–10 Business Days

Shipping Partners

To ensure safe and reliable delivery, LÉPNI partners with trusted logistics providers:

DHL – International express shipping
Delhivery – Domestic and selected international shipments
India Post – Domestic and international postal deliveries
The shipping partner is selected based on destination, package size, and service availability.
All eligible shipments include end-to-end tracking.

Customs, Duties & Taxes

India: GST applies where applicable.

United States: Orders are shipped Delivered Duty Paid (DDP) wherever available. Applicable import duties and taxes are generally prepaid at checkout.

United Kingdom: Orders may be shipped DDP where available. Otherwise, applicable import duties, VAT, or customs fees are the customer’s responsibility.

Canada: Import duties, GST/HST, customs fees, or provincial taxes, if applicable, are the customer’s responsibility unless otherwise stated at checkout.

United Arab Emirates: Any applicable customs duties, VAT, or import charges are the customer’s responsibility unless prepaid during checkout.

Shipping Charges

Shipping charges are calculated at checkout based on destination, package weight, and shipping method. Any promotional free shipping offers will be displayed during checkout.

Delivery Delays

Delivery estimates are approximate. Delays due to customs inspections, weather, carrier operations, public holidays, or other events beyond our control may occur.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. LÉPNI is not responsible for delays, losses, or additional charges resulting from incorrect or incomplete addresses.

Lost or Damaged Parcels

If your parcel arrives damaged or appears lost in transit, contact us within 7 days of the expected delivery date with your order number, photographs (if damaged), and a description of the issue.